Get help

Get VolumeDirector working your way.

Start here for installation, permissions, compatible outputs, troubleshooting, and direct help.

Quick start

Install and start routing.

  1. 01

    Install

    Get VolumeDirector from the Mac App Store, or download the DMG and drag VolumeDirector into your Applications folder.

  2. 02

    Open

    Launch the app and choose its routing icon in the macOS menu bar.

  3. 03

    Allow access

    When prompted, approve System Audio Recording. VolumeDirector processes audio in memory only.

  4. 04

    Play something

    Apps appear after they begin producing audio. Set a volume, mute them, pin them, or choose an output.

Troubleshooting

Fast fixes for common problems.

An app is not listed

Start playback in that app. VolumeDirector shows apps that are currently producing audio, recently played audio, or have been pinned.

A route says unavailable

Make sure the output is connected, powered on, and visible in macOS Sound settings. Playback should continue through System Default while the preferred route is unavailable.

Volume does not change

Open System Settings → Privacy & Security → Screen & System Audio Recording, confirm VolumeDirector is enabled, then use “Retry Routes” in VolumeDirector settings.

Audio quality changed after choosing an input

A Bluetooth headset microphone can trigger lower-quality headset mode. Choose the Mac’s built-in microphone or another input if you want to keep high-quality Bluetooth output.

More answers

Looking for compatibility or privacy details?

Read the standalone FAQ for answers about supported Macs and apps, permissions, privacy, downloads, and audio devices—or browse the step-by-step guides.

Still Stuck? Have Feedback?

Contact Us

Include what you expected, what happened, and copied diagnostics if you are comfortable sharing them.